How to: Adjust hours/boxes

Modified on Tue, 15 Jul at 8:00 AM


Overview

The Adjust Hours page allows you to manually update overtime or box hours for individual members or groups. You can increase or decrease hours, or reset them to a specific number. This is useful for handling corrections, retroactive changes, or contract-based adjustments.


Prerequisites

  • Admin or Officer access with authority to manage member hours

  • Knowledge of which list the adjustment applies to (e.g. Overtime, Detail)

  • A clear understanding of whether you are adjusting or resetting hours


Step-by-Step Instructions

1. Open the Adjust Hours Page

  • Navigate to the Adjust Hours section from the admin menu

2. Select the Member(s)

  • Click the member’s name to select

  • To select multiple members, highlight multiple checkboxes

  • The button select all is used if a full list needs to be reset

3. Fill Out the Adjustment Details

  • Effective Date: When the change should take effect

  • List Type: Choose the applicable list (e.g. Overtime, Payback)

  • Reason: Provide a clear reason for auditing and transparency

  • Quantity: Enter the number of hours or boxes to change

    • A positive number will add hours to a list and a negative number will subtract numbers from a list

  • Adjustment Type:

    • Adjust – adds/subtracts hours from the current total

    • Reset – overrides and sets a new total

4. Click Update

  • The system will apply the changes and log them to the member’s profile


Important Notes

  • Double-check your Adjustment Type. Choosing Reset instead of Adjust (or vice versa) can result in incorrect totals for the member.

  • Changes made here are immediately effective as of the selected date.

  • All adjustments are logged for tracking and audit purposes.


Viewing Adjustments

To confirm the change:

  • Go to the Members page

  • Select the member

  • View their log to see a timestamped record of the adjustment


Tips & Best Practices

  • Use “Reset” only when onboarding new members or correcting a major error

  • Always log a clear and consistent reason for any adjustment

  • For recurring adjustments (e.g. monthly bonus hours), maintain a written policy to avoid confusion

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